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Privacy Policy – Barllina Store

1. Introduction

Welcome to Barllina Store. We are committed to protecting the privacy and confidentiality of users’ personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and its applicable regulations.

This Privacy Policy explains how personal data is collected, used, processed, stored, shared, and protected when you use our website or make purchases.

By using our website or completing any transaction, you acknowledge that you have read and agree to this Privacy Policy. Continued use of our services constitutes your acceptance of its terms.

2. Data Controller

The entity responsible for processing and protecting personal data is: Barllina Store.

For privacy-related inquiries or to exercise your legal rights, you may contact us via:

3. Data We Collect

We collect personal data voluntarily provided by users when registering, placing orders, or contacting us, including:

Identifying Information:

  • Full name
  • Phone number
  • Email address
  • Delivery address

Additional Information (when required):

  • National ID or residency number (only when necessary for verification or legal compliance)

Transaction Data:

  • Order and product details
  • Payment transactions (we do not store sensitive card details)
  • Purchase history

Technical Data:

  • IP address
  • Device and browser type
  • Operating system
  • Website usage data

We also use cookies and similar tracking technologies.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract (e.g., order processing and delivery)
  • User consent (e.g., marketing communications and non-essential cookies)
  • Compliance with legal obligations in Saudi Arabia
  • Legitimate interests (e.g., improving services and preventing fraud)

5. Use of Personal Data

Personal data is used for the following purposes:

  • Processing orders, payments, and deliveries
  • Managing user accounts and customer support
  • Improving user experience and developing our services
  • Sending notifications related to orders or accounts
  • Complying with legal and regulatory requirements
  • Preventing fraud and unauthorized activities

6. Cookies

We use cookies to enhance user experience and improve website performance, including:

  • Essential cookies: required for core website functionality
  • Functional cookies: to remember user preferences
  • Analytical cookies: to understand usage and improve services
  • Marketing cookies (if applicable): to personalize ads and content

Users may:

  • Accept or reject non-essential cookies upon visiting the website
  • Modify cookie preferences through browser or website settings

Disabling certain cookies may affect website functionality.

7. Data Sharing and Disclosure

Barllina Store does not sell, rent, or trade personal data.

We may share data only when necessary with:

  • Shipping and delivery providers
  • Electronic payment service providers
  • Technical service providers (e.g., hosting and analytics)
  • Government or judicial authorities upon official legal request

All data sharing is conducted in accordance with applicable laws and appropriate safeguards.

8. International Data Transfers

Some personal data may be processed or stored خارج المملكة العربية السعودية through trusted service providers. In such cases, we ensure appropriate safeguards, including:

  • Data encryption and protection measures
  • Binding contractual agreements
  • Compliance with recognized data protection standards in Saudi Arabia

9. Data Security

We implement technical, organizational, and administrative measures to protect personal data from:

  • Unauthorized access
  • Loss, damage, alteration, or unlawful disclosure

These measures include:

  • Security systems and firewalls
  • Data encryption where appropriate
  • Restricted access to authorized personnel only
  • Employee training on data protection practices

However, no method of transmission over the internet can be guaranteed to be completely secure.

10. User Rights

Under the Personal Data Protection Law, users have the right to:

  • Access their personal data
  • Request correction or updates
  • Request deletion where legally permissible
  • Withdraw consent where processing is based on consent
  • File a complaint with the relevant authority if requests are not properly handled

We will respond to requests within a maximum of 30 days.

11. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws (such as legal, accounting, or tax obligations).

12. Minors

Our services are not intended for individuals under the age of 18 unless supervised by a parent or legal guardian, who is responsible for all account activities.

13. Limitation of Liability

While we take reasonable measures to protect personal data, we cannot guarantee absolute security against all potential cyber threats.

Barllina Store shall not be held liable for any damages resulting from unforeseen security incidents, within the limits permitted by applicable law.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will be published on our website.

Continued use of the website after updates constitutes acceptance of the revised policy.

15. Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the jurisdiction of Saudi courts.

16. Contact and Complaints

For any privacy-related inquiries or requests, please contact us through our official channels

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